Questions about Inmarsat
Error message: Phone unable to connect to the network, contact your SP if problem persist
To restore factory Settings
Reset settings> Enter 123456 >
To Perform a GPS Fix manually
GPS position> Wait for a while until you get a display showing GPS fix acquired.
Note: On rare occasions, your phone may continue to show the GPS fix required icon, on your handset which means GPS not valid in order for register with network and this case you need leave your handset at least for 20-30 Minutes to get the new GPS fix.
To Search for Network manually
Network selection> Change to manual
Now the handset will search for the network manually and it may take 10-20 minutes and register with network.
Send SMS from Isatphone
In general, we do not recommend this service. Even if the Isatphone signals to you a successfully sent SMS, it will unfortunately not arrive due to a lack of contractual agreements.
We recommend sending text messages as emails:
You can write an e-mail via the “Messaging”> “New Message” menu. In the case of an e-mail, an e-mail address must be entered in the address field (accessible via the up button). After composing the message, go to “Options”> “Send”.
NOTE: the subject line will not be sent and may therefore remain blank!
In the menu “Messaging”> “Options”> “Settings”> “Text msg. Settings”> “Use same message center” setting “YES” is mandatory. (Default setting )
Prepaid call charges Inmarsat IsatPhone (GSPS)
Inmarsat IsatPhone to ... fixed line: 1.50 units/min mobile network: 1.50 units/min Iridium Voice: 12.70 units/min Thuraya Voice: 5.80 units/min other satellite networks: 8.00 units/min BGAN, FBB, SBB, GSPS: 1.30 units/min Inmarsat M: 2.90 units/min Inmarsat Fleet, Swift: 2.90 units/min Inmarsat Aero: 4.90 units/min sending a SMS: 0.60 units receiving a SMS: free of charge incoming call: free of charge
Send SMS to a group
Please see “Send SMS from Isatphone”.
If you send an SMS to an existing contact group, this text message is sent to the first telephone number of the group members.
If you want to send an SMS to several mobile numbers, make sure that the mobile numbers are in the first “Telephone” field and not in the third “Mobile phone” field.
The naming of the field does not necessarily require a fixed or mobile number. If the SMS is sent to a landline number, it is transmitted as an electronic voice message, if supported by the addressee’s telephone provider.
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